To begin this option, please visit our web site and click on the option to pay your bill online. Employing over 3,300 people, it has over 7,400 miles of transmission lines across the three states. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.

AEP Reports Strong Third-Quarter 2020 Earnings Third-quarter 2020 GAAP earnings of $1.51 per share; third-quarter 2020 operating earnings of $1.47 per share Company reaffirms 2020 operating earnings (non-GAAP) guidance range of $4.25 to $4.45 per share and 5% to …

E-BILLING:  Customers now have the option to request billing statements sent electronically via email. Check or money order payments with the payment stub may be dropped in the payment Drop Box located at our Business Office at 74 Scott Depot Road in Scott Depot, West Virginia. This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business. The automated notification and posting process with an EFT payment to your utility account is not currently available. View our offers and download coupons to your Shopper’s Card.
Use Money Services for an easy and convenient way to pay your energy bill. Online access gives customers the options to sign-up for eBill, view statement online, and pay your bill  - all in one convenient location. Visit your nearest Kroger store and the Money Services team located here can help you pay your electricity bill quickly and easily. Appalachian Power will be immediately notified of your payment through an electronic memo posting to your electric account. As a second payment option ~ you may call us at the office during regular business hours (Monday-Friday, 8:00 a.m. to 4:00 p.m. Business customers can reach a solutions specialist at 1-888-710-4237. Customer Service. You do not have to pay the bill online – just register for e-billing. Please enter your ZIP code to go to the correct web site. The third payment option is to have the payment automatically withdrawn (ACH payment) from the customer’s checking or savings account of choice. You do need to have your Putnam PSD account number and the last name of the person whose name is on the account / or the name of the business listed on the account. Appalachian Power delivers electricity to nearly one million customers across West Virginia, Virginia and Tennessee. If you need to make an immediate payment, AEP has partnered with BillMatrix to process immediate payments online or by phone.. Pay by electronic check, credit, debit, some ATM cards. Visit us in the evenings and on weekends.

If you have any questions about the registration process or our payment options, please call us at 304-757-6551. As always, check or money order payments may be mailed to Putnam PSD at PO Box 860, Scott Depot, WV 25560. Once you’ve found the nearest Money Services location to pay your Appalachian Power electricity bill, all you’ll need is the bill stub displaying your account number and the money to pay your bill and a fee. Learn more × Call BillMatrix toll-free at 1-800-611-0964 to make a payment.. Pay by credit, debit, some ATM cards or e-check PLEASE NOTE:  Electronic payments using your bank’s online bill pay service or other bill pay service take 3-7 business days to post to your Putnam PSD account. If you are a national account customer (facilities in multiple states across the AEP system) you can access your account information through AEPNationalAccounts.com . We’re open weekends and evenings, making it even simpler and more convenient to pay your Appalachian Power bill. Customer must use these services at their own risk. Call the Business Office to learn the schedule of when your automatic payment will be posted to your Putnam PSD water/sewer account. This will take you to the page to register your account and choose the option to receive your billing statement via email. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free) www.dob.texas.gov. AEP has a team dedicated to helping small business customers apply for federal relief programs and make payment arrangements.

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