Managing service requests in your IT service desk. All changes made to the default dashboard will also change the dashboards of all users currently using the default dashboard. Update the details of the copied dashboard as necessary. Wie Sie ein Jira Dashboards erstellen und wo der Unterschied zu anderen Boards liegt, erfahren Sie in diesem Artikel. Set up your service desk project in a way that empowers your agents and your customers get help for their requests. Choose the Jira icon ( Find the dashboard you want to delete and select. Learn how to set up, customize, and manage Jira Cloud projects. You can also add the default dashboard to your favorites list so it's easily available to you. You can create multiple dashboards for different projects, or multiple dashboards for one big project. How can I use keywords to help people find articles? Błażej O_ Jan 07, 2013. Choose a dashboard layout. Follow proven patterns for setting up Jira Service Desk for IT and software development teams. Add reports to a dashboard in next-gen service desks, Delete a report in next-gen service desks, Collect customer satisfaction (CSAT) metrics in next-gen service desks, Enable or disable customer feedback in next-gen service desks. Add a preset automation rule in next-gen service desks, Create a custom automation rule in next-gen service desks, Edit an automation rule in next-gen service desks, Disable an automation rule in next-gen service desks, Debug automation rules with the log in next-gen projects, Add an approval to a request type in next-gen projects, Manage assets in your next-gen service desk. You may also wish to extend Jira's functionality by installing and/or enabling new plugins. Integrate Jira Cloud with Confluence, development tools, apps, and self-hosted tools using OAuth and feature flags. You can create and customize your own dashboard to display the information you need. Create dashboard to create a blank dashboard. Add or delete fields as desired. Greetings agile fans! That's a nice idea, but... will the gadgets refresh themselves? What default content is automatically translated when you change your service desk language preferences? Select More > View as a wallboard. Choose a dashboard layout. or Import and export your data to and from Jira Cloud, Common CSV file questions and known issues, Fix error connections between Jira Cloud and Bitbucket, Integrate with self-hosted tools using OAuth, Use AppLinks to link to Atlassian products, Administer projects and links across multiple applications, Assign users to groups, project roles, and applications, Permissions and issue-level security in Free plans, Use manage sprints permission for advanced cases, Resolve Jira Service Desk permission errors, Add, assign, and delete project categories, Convert a project to a different template or type, Default configurations for Jira Service Desk. You can edit the details for your dashboard, and restrict or share with other users according to the permissions that are set. This is because only dashboards marked as favorite show up in the Dashboards menu. Use automation rules for tasks in next-gen projects. Manage and administer next-gen service desk projects. The following pages provide you with more information on setting up your Jira applications so you can get the most out of them! ... JIRA, etc. How do when, if, and then statements work for automation in next-gen service desks? You can use different operators to help you find wildcard or fuzzy matches to your search queries. Select your preferred layout. I will be thankfull for any answers different than "Can't do." Dashboards are designed to display gadgets that help you organize your projects, assignments, and achievements in different charts. To get the most out of your dashboard, including adding, rearranging, removing, and configuring gadgets, see Adding and customizing gadgets. You can edit the details for your dashboard, and restrict or share with other users according to the permissions that are set. What are the benefits of knowledge base categories? What are custom reports in next-gen projects? Create and manage issue workflows and issue workflow schemes. Let customers know how to set their language preference, Keep track of your team's items with asset management, Customer permission to link assets from the help center, Change the name of the linked asset field, Integrate your service desk with other products and apps, Integrate Jira Service Desk Cloud with Zapier, Integrate Jira Service Desk Cloud with AWS Service Catalog, Learn the differences between classic and next-gen projects. With your favorite dashboard selected, select   >  View as Wallboard. Custom jira dashboard layout . I have read this topic: https://confluence.atlassian.com/display/GADGETS/Changing+the+Layout+of+your+Dashboard. Select a layout for your dashboard. Integrate Jira Cloud with other products and apps. What are issue statuses, priorities, and resolutions? See Managing shared dashboards for more information. If your team needs more than just the default system dashboard, you can create custom dashboards to track work with a different set of gadgets or to be shared as a wallboard slideshow with certain teams. To change your dashboard's sharing permissions, click > Edit dashboard. Collaborating with teams in other Jira products, Create linked issues to collaborate with other Jira products. You must be a registered user to add a comment.

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