This Privacy Policy does not apply to those resources and sites. Flurry’s privacy policy governs the use of this information. To give you more information on this topic, please enter your ZIP code so we can determine where you live. Use of our web site after AEP Energy is not soliciting on behalf of, endorsed by, acting on behalf of, and is not an agent of AEP Ohio, your electric or gas distribution company, any governmental body, or consumer group.

The information you provide to us will be used to respond to requests you may make for services. This Privacy Policy applies only to changes, the revised policy will be posted to this site.

This policy was last revised on December 13, 2017.

AEP Energy is a competitive retail electric generation service supplier and a competitive retail natural gas service provider and an affiliate of Ohio Power Company (AEP Ohio). If you are a national account customer (facilities in multiple states across the AEP system) you can access your account information through AEPNationalAccounts.com. However, no Internet transmission of information is ever completely secure or error-free. However, no Internet transmission of information is ever completely secure or error-free. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.

Individuals using this system are subject to having their activities on this system monitored and recorded by system personnel.

We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. By using this site or app, you consent to the terms of this Privacy Policy. Subscribing to I&M alerts gives you instant notification for: Pay Online for Free with Paperless Billing. This system is for the use of AUTHORIZED USERS ONLY.Unauthorized users should not attempt to access this system.

We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency. about this privacy policy, please contact us. Payments made after 4:00 p.m. EST, on a weekend, or on a holiday will take up to 2 business days to post. AEP Energy’s Maryland license is IR-757 and New Jersey license is ESL-0160. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. If you would like to update your personally identifiable information or if you have questions If this Privacy Policy American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. We may transfer the information to Appalachian Power’s affiliates and subsidiaries, unless such transfer is prohibited by law; We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy); We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password); We may make such information available to third parties who are providing services to Appalachian Power (for example, providing the information to third parties performing computer-related services for Appalachian Power); We may use the information to communicate with you about products and services that may be of interest to you. AEP Energy Partners Signs Letter of Intent to Purchase 50-MW Output from Columbus Solar Park AEP Energy Partners, a subsidiary of American Electric Power, has signed a letter of intent with BQ Energy Development, LLC to purchase 100% offtake of the Columbus Solar Park being developed southwest of downtown Columbus, Ohio. Appalachian Power reserves the right to change this Privacy Policy at any time. In particular, e-mail sent to or from Appalachian Power may not be secure. AEP Ohio will be immediately notified of your payment through an electronic memo posting to your electric account. AEP Energy is a competitive retail electric generation service supplier and a competitive retail natural gas service provider and an affiliate of Ohio Power Company (AEP Ohio). We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy. Copyright © 2020 AEP Energy, Inc. All Rights Reserved. Please review this Privacy Policy before In particular, e-mail sent to or from AEP Ohio may not be secure. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. AEP Ohio takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. Also, Appalachian Power reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law. Subscribing to APCO alerts gives you instant notification for: Enroll in alerts to be eligible to win. the posting of a revised privacy policy constitutes your consent to the revised policy. you provide any personally identifiable information through this site. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Customers do not need to purchase electric generation supply from AEP Energy in order to continue to receive regulated service from their utility. Appalachian Power takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. Some or all of this information may be added to your permanent account record and may be used for research purposes. Payments received prior to 4:00 p.m. EST will be posted to your account the next AEP Ohio business day. In addition, we may use elements of this information in the following situations: Appalachian Power uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Switching to AEP Energy is not mandatory and you have the option of remaining with your local distribution company for basic generation service. email or username password login Need help logging in? AppalachianPower.com and the Appalachian Power customer mobile app (com.aep.customerapp.apco). Electricity is the product of a mix of generation energy sources that is delivered over a system of wires.



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